Spring term 2023

This is an update of some of the progress we have made in recent months based on what you have told us you need. We will continue to work to achieve positive change and improvements for families and will keep you updated on progress.

Below are just some of the examples of what parents/ carers have told us and what we have done in response:

The emotional wellbeing page does not contain information for parents on self-harm

Added information on self-harm for professionals and parents to the professionals and emotional wellbeing sections 

Is there a process to check documents before they are uploaded on the website as there have been documents noticed that contain typos and incorrect information?

Documents checked and updated, escalated concerns and processes reviewed, and additional measures introduced to ensure that there is a reduction in inaccurate and / or incorrect information.

I have put advocacy into the search function and nothing meaningful comes up, not even SENDIASS.

Updated search functionality so that SENDIASS can be found under advocacy.

I cannot find information or a booklet on part time timetables via the search

Checked with the relevant team whether there was a booklet available and was informed that it was out of date. The team then checked the information on the Local Offer was up-to-date and amended accordingly.

There is now a changing places toilet at Woburn Zoo can you please update the page.

The information was added to the Local Offer.

Can information be added if you have a complaint about an education setting?

Updated the Feedback, Comments and Complaints page with information about how to complain about an education setting.

Can an updated version of the Send Statutory team and their contact details be updated on the Local Offer, in particular the Mid Rural Beds area

Contacted the SEND Statutory team for updated contact details and updated the Local Offer.

Where is the specialist schools plan on the Local Offer?

Signposted to the SEND Strategy page

Could ELFTS/ CAMHS podcasts have a tab on this page?

Added to the Emotional Wellbeing Information Resource page

Next to East London Foundation Trust link for PALS can it say in brackets CAMH and for Cambridge Community Services can it say in brackets (Bedfordshire children's health services) ?? otherwise at the moment it is not clear who these organisations are.

Updated the Local Offer to reflect this information.

Please update the local offer and the SEND information Booklet under the heading of Carers Discount Card.

Updated the Local Offer and the SEND Local Offer Information Booklet to reflect this information.

A parent has told me her early help worker introduced her to The Light House in Leighton Buzzard, could this be added to the parent support tile?

Added Organisation to the Parent Wellbeing page.

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