Help with creating an account and adding an organisation

Please complete the Create an Account form with your name and email address. Passwords must be eight characters or more and include at least one number.

Once you have submitted your details, you will receive an email with an activation code. 

If you no longer have the activation webpage window open.

• Go to the Add/Update Listing page
• Add your email address and password and click "Sign in"
• The activation page will appear
• Enter your activation code 

This will then allow you to activate your account. You will receive an email to tell you your account is active.

If you have not received the activation email, please check it has not been filtered into your junk or spam folder.

Your activation code will only be active for 15 minutes. If your activation code has expired:

• Go to the Add/Update Listing page

• Add your email address and password and click "Sign in"

• The activation page will appear

• Resend the code "Resending it to your email address"

This will then allow you to activate your account. You will receive an email to tell you your account is active.

If you have not received the activation email, please check it has not been filtered into your junk or spam mail folder.

• Go to Add/Update Listing (at the top right of the screen) and sign in using your email address and password (use the "Forgotten password" link if necessary)

• Click on "Update your records" (left hand side)

• Click "Create a new service" to add the details of your organisation

This opens up a form divided into various sections. Open each section by clicking on the arrow. Please fill out each section with as much information as possible. If you are unsure what to write, try looking at other records on the site and see how they are written.

• Once you have finished adding your details, click on "Save Record" at the bottom of the page

** Please note: we will need to make your record live before it appears on the website. This may take a few days. **

• Listing Details - Give your record a short title that will be meaningful to members of the public. Don't use the same title for multiple records. Also provide a short description to describe what it is that the service or activity provides.

• Contact Details - These contact details will be displayed on the website. If any details change come back and update your record.

• Venue Details - Please provide an address and postcode for your venue. It is particularly important that you provide the correct postcode as this will be used by the site in locating your service for users.

• Date & Time - Please provide a brief sentence on when your service/activity takes place or is open, such as; 'Open Monday to Friday from 9am until 6pm' or 'Tuesday evenings from 7pm -9pm'.

• Other Details - Please provide brief details in all of the applicable boxes. If there is nothing to say, then just leave that box blank.

• Images - You can upload an image such as your logo. You can only upload images that are of .jpg,gif,png types and up to a maximum file size of 10MB. Images are virus checked during upload 

If  further help is needed please contact us

We respect your privacy and will not share your details.

For more information please see About Us and our Disclaimer

If you have already created an account and set up your password:

• Go to Add/Update Listing (at the top right of the screen)

• Sign in using the email address you registered with (use the "Forgotten password" link if necessary)

• Click on "Update your records" (left hand side). Your record(s) will be listed

• Click on "Actions" and then "Update record." A form appears with the current details which you can edit

• Click on the arrow to open up each box to edit the details

Go to the forgotten password page

Type in your email address, and select "Reset Password". Do not close this window

(NB The reset password will only work if you have already created an account and set up a password. If not, please Create an Account and set up a password)

Open your emails and look for an email from Central Bedfordshire Local Offer (Remember to check all your inboxes including any Junk folders)

Copy the code from the email into the "Enter reset code" on the open Reset password InfoLink webpage

For your security, this code will expire after 15 minutes 

You will then be able to choose a new password and sign in. (Passwords must be eight characters or more and include at least one number)

If the password reset doesn't work then you will need to Create an Account first and set up your password, or if you have previously registered, contact us and we will try and help. 

Q When will my new record appear on the site?
A We aim to process new records as quickly as possible (within a few days of submission)

Q When will my updates appear on the site?
A All changes to existing records will appear on the live site within 15 minutes

Q Is there a limit on the number of services/activities that I can have listed?
A No. There is no limit of listings on most accounts